After long years with another software provider we lost the computer that ran our chimes and needed a cost-effective replacement. This software fits the need and though it took a little fiddling to understand and get things programmed, it is working great and we are very pleased. Thanks for developing a solution to our need!
I would like to see an annual schedule as an option. This would allow us to add specific events that happen on the same day every year.
I set the program up on a laptop at our church to play music. Checked following week and found program shut down after one day. It needed the key code re-installed. That took several hours, but once re-installed it has been working ok. It seems to be easier than other platforms to work with. Time will tell how it long it works. I am happy with it so far.
Our system went live Sunday, Dec 15 at 8 AM. It has performed well. We are using the Beta version. The time you spend with me filled in all the areas I missed in the videos. Using an existing unused slower desktop computer I was abel to marry it up to a receiver to push the sound out to the there rooftop speakers. It replaced a Maas Rowe 8 track system from the 1960’s which had quit working about 11 months ago. We are looking to expand the music selections but haven’t found a source yet. Thank you for the time you spent with me.
Amazing deal that included hymns and Christmas songs. Our church will love it! Thank you.
This software is reliable. The interface is dated and basic. Given that it clearly has not been updated recently, it is priced really high, out of touch with other current software. However, it is the only program I could find to do the job, and it worked reliably in the trial, so I bought the full package. The sound files seem to be good quality. I question the pricing there as well, but again, it's hard to find other quality audio files.
Hi Robert,
Thanks for choosing eCarillon and we appreciate your candid feedback on our pricing. Hopefully I can shed light on our strategy when it comes to supporting our product and customers. When you purchase eCarillon, you are not just getting our software but you are also getting our excellent, patient and attentive customer support team to help you get up and running. We designed eCarillon and our business to sustainably meet the requirements of a relatively small set of customers and do so in a way that is accessible, affordable, and far less than competing options. Our goal has always been to build something that can last and be a solution for our customers for years to come. As we have watched countless customers be abandoned by their previous bell solution providers, we have chosen to be here to restore the sound of bells to their campuses and we intend to be here to serve these and other customers for a long time-- not only with a great product but also great service. These values are what drive us forward and what drives value into our product over other solutions. We trust you will also find this to be true over time.
The bells from our steeple have brought forth:
* Delight for the Deacons
* Praise from the Pastor
* Congratulations from the Congregation
* Songs of praise from the Choir
* Accolades from the Acolytes
I could not be happier!
Blessings,
Jay Hodge
The church ordered the eCarillon Full Pack to download to a new laptop. It was so easy and fast to download. Setup of the schedule was easy, and we had it playing hymns in a couple of hours. The congregation and the neighbors have all remarked on how lovely the hymns sound.
lack of support has me requesting a refund
Hi,
We again apologize for the delay in responding to your support request. The email address you contacted is not regularly monitored for support requests and therefore bypassed our excellent support team's eyes. Please use our online widget or email us directly at support@ecarillon.com for any questions of concerns regarding your product or order.
I submitted a question 5 days ago regarding the bell's sounds, a majority being only 30 seconds, not full length as expected. How to get full length? Etc.
Hi there,
Thank you for bringing this issue to our attention. We apologize for the delay in responding to your question. As we discussed, your purchased music collection had not been installed and instead you were seeing the demo versions of the songs which are limited to 30s.
I bought this software to use while our bell tower system was out for repair. I have tied several bell tower software setups and this software has by far the best scheduling setup I've seen. the scheduling has flexibility better than the verdin bell software that currently runs our bell tower.
Good product for the price. Not too hard to figure out. What I think would be helpful for all your users would be a forum of some sort whete users could share little tips and answers to operational questions. Support via texting and email was pretty quick.
Go with the Full Pack, the bell sounds are awesome. Entire town is once again hearing church bells from our church!
Only issue I have is knowing how to make my schedule the default so anytime I boot the PC it uses my schedule instead of the default. Because I am a man I am too lazy to read everything or watch the videos. :)
The program is great, but, I’m disappointed that there’s not more music in it. Luckily, I have a great Carillon and Bell sound on my logic app, and I’m going to record myself playing a lot of songs, but I would’ve liked to of seen more Music in the collection. Other than that, it’s great. Thanks. David Kellen.
This product provided a very affordable way of adding the sound of carillon bells our existing bell tower. The sound of the chimes ringing out the hours, as well as hymns played, have been very well received by the small community around us. The program is extremely user friendly, the setup for use was not difficult, and it was very easy to modify to fit our needs or local context. Overall, it is a great product!
The eCarillon platform is an exceptional option for anyone needing to replace an old system or initiate a new carillon for church or community.
Purchased the medium product to replace the Carilion's we have had since 2003. That newest model was insanely expensive so we looked for an alternative, and found eCarillion. Purchased a small scratch an dent computer an downloaded the software. The DYI install videos helped.
I had more time in figuring out the computer than the software.
Great software which is easy to use. Perfect schedule programming