eCarillon Ultimate Pack

We had some difficulty with the demo install and found that it's best to use just the defaults on the demo. When we installed the full version all went well.

We love the interface and especially the tone and quality of the sound. We had a previous solid-state installation that was difficult to use and did not have the ability to program hymns in with the hourly chimes. The tone of the eCarillon music is much better and clear.

Thank you

Overall I’m very happy with the final product and the sound we get. The schedule works well, we get a good sound and I get many comments. I graded it 3 stars and not 5 for two major reasons
1. I was very disappointed with how cumbersome and hard the programing and set up is.. it should be a lot easier, to use, navigate and understand.
2. It’s not clear how to incorporate music that we record in church (organ, hand bells, piano etc) into a library that the software can access. This would be less of an issue if your library was bigger, but since we have limited music from you, we will have to make our own and figure out how to set ups library for the program will access it

Our system is working on schedule but I would like some printed instructions to go with the purchase. I am not yet able to get the scheduler to play random songs on the hour using the hourly 8am-6pm schedule template.

I was expecting some guidance on getting started once the software was downloaded. Can't find anything like that. Although the scheduling software is fairly easy, there was no suggested or optional way to start. What does the LOAD button next to the Schedule title do? Is it necessary to have a schedule on the calendar for it to play?, etc.
Otherwise the software seems to perform like it should.

The new carillon system is now in place and is working well. The software took a little bit of time to learn, but the tutorial videos helped with that process. The quality of the included bell carillons was good, but that's where some improvement could be made. The songs provided were quite long in duration. While we didn't want the hymns to play for that long in most situations, there were a few times when it was desired. What we had to do was go through all the hymns and create a shorter version and put it in it's own playlist so that we can now choose how long we would like it to play. While 50 hymns was a good start, having the option to purchase additional hymns would have been nice and a few selections for special events such as weddings would have been nice. Overall, a good product at a good price. Thank you.